Successfully utilising Social Media as a marketing tool for your business is a fantastic way of being able to drive new customers towards your website as well as being a great way of interacting with your existing customer base.
In an ideal world your business will be displayed across a variety of social media platforms; Facebook, Twitter, Instagram and Google+ to name but a few, all of which effectively utilised can be a fantastic marketing tool for any company.
Audience Interaction
Particularly with e-commerce websites ensure that your homepage and your products in particular have easy to use sharing buttons. Having your customer share your product is far more powerful than your own endorsements.
Don’t be too focused on sales
When posting to social media sites mix up your promotional posts with informative content such as blogs, tips and where applicable your inspirations. Don’t be afraid to interact with your audience, replying to posts and messages allows you to ensure that you’re in touch with your audience.
Photos & Infographics
As well as your regular content ensure that you integrate photos, infographics and quotes which can be an effective way to create and share eye catching content. Your audience may be more inclined to repost, retweet or share this type of content which will then give you the opportunity for your business to be opened up to a wider audience.
The stats
Across many of the social media platforms is a wide range of information detailing your performance levels. This provides you with the opportunity to see what type of content is working for you best and what areas you could improve.
Show your customers your appreciation
From a simple “thanks” to giveaways and exclusive promotional offers, giving a little back to your audience ensures that they know you appreciate their business whilst also inviting them to use your business again.